Terms of Service

Please read these terms carefully before using our AI Self-Check & Chatbot Platform.

Acceptance of Terms

By accessing and using the AI Self-Check & Chatbot Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of the platform immediately.

These terms constitute a legally binding agreement between you and the platform operators. Your continued use of the service indicates your acceptance of any modifications to these terms.

User Accounts

To access certain features of the platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements:

  • You must provide accurate and complete information during registration
  • You must be 16 years old and above to create an account
  • You must notify us immediately of any unauthorized use of your account
  • You are solely responsible for maintaining password security

Privacy & Data Protection

We are committed to protecting your privacy and personal information. All data collected through the platform is handled in accordance with applicable data protection regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173).

Data Collection & Purpose

We collect and process your information strictly for the following legitimate purposes:

  • To evaluate your inputs using artificial intelligence to provide preliminary mental health insights.
  • To generate tailored recommendations and facilitate referrals to licensed mental health professionals or appropriate support systems.
  • To improve the accuracy, safety, and responsiveness of the application's underlying algorithms (anonymized data only).
  • Account Details: Basic information provided during registration, such as your name and contact info.
  • Interaction History: This includes your responses to quizzes, your chat history with our system, and the results of any stress assessments you complete.

Data Security and Confidentiality

We implement stringent organizational, physical, and technical security measures to protect your sensitive personal information against unauthorized access, malicious disclosure, alteration, or unlawful destruction.

Your personal and health data will strictly remain confidential and will not be shared with third parties without your explicit, separate, and written consent, except when required by law or to protect your vital interests (e.g., imminent threat to life or safety).

Privacy Guarantee: We respect your personal boundaries. We do not sell or trade to third parties. Your data is used only for the purposes of supporting your wellness journey within our platform.

Acknowledgment and Consent

By using the AI Self-Check application, you explicitly consent to the collection, processing, and storage of your personal data, including Sensitive Personal Information (such as mental health indicators, emotional state assessments, and related physiological data), in accordance with the Data Privacy Act of 2012.

Data Retention and Disposal

Your personal and sensitive data will only be retained for as long as necessary to fulfill the purposes outlined above or as mandated by applicable health and legal regulations. Once the data is no longer required, it will be securely disposed of or permanently anonymized so that it can no longer identify you.

Your Rights as a Data Subject

Under the Data Privacy Act, you retain full rights over your data. You have the right to:

  • Be informed about how your data is processed.
  • Access the data we hold about you.
  • Object to the processing of your data.
  • Rectify any inaccuracies in your personal information.
  • Suspend, withdraw, or request the erasure of your personal data from our systems.
  • Obtain a copy of your data in a secure electronic format (Data Portability).

If you wish to exercise any of these rights, or if you have concerns about how your data is handled, please contact our Data Protection Officer at support@aiselfcheck.edu.ph.

AI Service Usage

Our AI-powered services are designed to detect and report stress levels based on user responses. These services are provided for informational and educational purposes only and do not constitute medical advice.

Purpose and Scope:

The AI-driven features are intended to serve as educational resources and informational tools. They are designed to help you become more aware of your personal stress patterns and provide a starting point for self-reflection.

Important Limitations:

To ensure you use these services safely and effectively, please keep the following boundaries in mind:

  • Not a Medical Diagnosis: The assessments generated by our AI are not clinical diagnoses. They cannot replace the evaluation of a qualified doctor or mental health professional.
  • General Guidance Only: Any results or feedback should be viewed as broad suggestions rather than a definitive statement on your health.
  • Nature of AI Technology: While we strive to provide helpful insights, the platform cannot guarantee 100% accuracy in detecting stress. AI interprets data based on patterns, which may not always capture the full complexity of your unique situation.
  • Seek Professional Advice: If you are experiencing significant distress or have concerns about your mental health, we strongly encourage you to consult with a healthcare provider.

Quiz and Assessment

The quiz feature allows users to assess their stress levels through a series of questions. Your responses are analyzed by our AI system to provide insights into your mental well-being.

Quiz results are stored in your profile and can be reviewed at any time. You may retake assessments as often as you wish to track changes in your stress levels over time.

Chatbot Interaction

Our AI-driven chatbot offers a private space for you to discuss your well-being. By analyzing the tone and context of your messages, the system can identify signs of stress and offer relevant guidance. To ensure your privacy, every interaction remains strictly confidential and is protected within your secure account.

Chatbot Guidelines:

  • Be respectful and avoid abusive or inappropriate language.
  • Do not share sensitive personal information beyond what is necessary.
  • Understand that responses are generated by AI and may have limitations.
  • Seek emergency help if experiencing a mental health crisis.

User Responsibilities

As a user of this platform, you agree to use the service responsibly and in accordance with all applicable laws and regulations.

Prohibited Activities:

  • ✕ Attempting to compromise the security of the platform
  • ✕ Uploading malicious code or harmful content
  • ✕ Impersonating other users or entities.
  • ✕ Using the service for commercial purposes without authorization.
  • ✕ Attempting to reverse engineer or extract proprietary algorithms

Intellectual Property

You may not reproduce, distribute, modify, or create derivative works from any content on the platform without express written permission.

Limitation of Liability

The platform is provided on an 'as is' and 'as available' basis. We make no warranties express or implied, regarding the accuracy, reliability, or availability of the service.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the platform. Your continued use of the service after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed of any updates. Material changes will be communicated through email notification or prominent notice on the platform.